Terms and Conditions

Kwik Plumbing RI provides the following services:

• Plumbing installation, repair, and maintenance
• Heating system installation, repair, and maintenance
• Boiler services and installation
• Emergency plumbing and heating services
• Drain cleaning and sewer services
• Gas line installation and repair
• Bathroom and kitchen plumbing
• Commercial plumbing and heating services

All services are provided by licensed, insured professionals in accordance with Rhode Island state regulations and local building codes.

Free Estimates: We provide free, no-obligation estimates for most services. Estimates are valid for 30 days from the date of issue, unless otherwise specified.

Pricing: All prices are quoted in U.S. dollars. Final pricing may vary based on:

• Actual work required upon inspection
• Materials and parts needed
• Accessibility and complexity of the job
• Emergency service fees (if applicable)

We provide transparent pricing and will discuss any changes to the estimate before proceeding with work.

Payment Methods: We accept cash, check, and major credit cards. Payment is due upon completion of work unless other arrangements have been made in advance.

Deposits: For large projects, we may require a deposit. Deposits are non-refundable if you cancel after work has begun, but may be refundable if cancellation occurs before work commences, subject to our cancellation policy.

Late Payments: Accounts not paid within 30 days of invoice date may be subject to late fees and interest charges as permitted by Rhode Island law.

Workmanship Warranty: We guarantee our workmanship for a period of one (1) year from the date of completion, unless otherwise specified in writing. This warranty covers defects in workmanship only.

Parts and Materials: Parts and materials are covered by manufacturer warranties. We will assist you in filing warranty claims with manufacturers when applicable.

Warranty Limitations: Our warranty does not cover:

• Damage caused by misuse, abuse, or neglect
• Damage from natural disasters or acts of God
• Pre-existing conditions not addressed in the original work
• Work performed by other contractors
• Normal wear and tear

We offer emergency plumbing and heating services 24 hours a day, 7 days a week. Emergency service calls may be subject to additional fees, which will be discussed before work begins.

Emergency services are provided to address urgent situations that pose immediate risk to health, safety, or property. Non-emergency calls scheduled during off-hours may be subject to emergency rates.

Cancellation: You may cancel scheduled services with at least 24 hours notice without penalty. Cancellations with less than 24 hours notice may be subject to a cancellation fee.

Refunds: Refunds for completed work are considered on a case-by-case basis. If you are not satisfied with our work, please contact us immediately. We will make every effort to resolve the issue to your satisfaction.

No-Show Policy: If we arrive for a scheduled appointment and you are not available, you may be charged a service call fee.

Kwik Plumbing RI is fully licensed and insured in the state of Rhode Island. We carry general liability insurance and workers' compensation insurance as required by law.

Limitation of Liability: Our liability is limited to the cost of the services provided. We are not liable for indirect, incidental, or consequential damages arising from our services, except as required by law.

Property Damage: While we take every precaution to protect your property, you are responsible for moving or protecting personal belongings before we begin work. We are not responsible for damage to items not disclosed to us before work begins.

We obtain all necessary permits for work that requires them under Rhode Island and local building codes. Permit fees are included in our estimates unless otherwise noted.

All work is performed in compliance with applicable building codes, plumbing codes, and safety regulations. We will arrange for required inspections when necessary.

To ensure efficient service, customers are responsible for:

• Providing accurate information about the problem or service needed
• Ensuring safe access to the work area
• Moving or protecting personal belongings in the work area
• Being present or providing access during scheduled appointments
• Disclosing any known hazards or special conditions
• Providing payment as agreed

Content: All content on our website, including text, images, logos, and graphics, is the property of Kwik Plumbing RI and is protected by copyright and trademark laws.

Accuracy: We strive to keep information on our website accurate and up-to-date, but we do not guarantee the accuracy, completeness, or timeliness of all information.

Links: Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

If you have a complaint or dispute regarding our services, please contact us immediately. We are committed to resolving issues fairly and promptly.

Contact Information:

• Phone: (401) 639-1047
• Email: kwikplumbingoffice@gmail.com, candicejalba@gmail.com
• Address: 1149 Hartford Avenue, Johnston, RI 02919

If we cannot resolve a dispute through direct communication, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Providence County, Rhode Island.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

These Terms are governed by the laws of the State of Rhode Island, without regard to its conflict of law provisions. Any legal action arising from these Terms must be brought in the courts of Providence County, Rhode Island.

If you have questions about these Terms and Conditions, please contact us:

Kwik Plumbing RI
1149 Hartford Avenue, Johnston, RI 02919
Phone: (401) 639-1047
Email: kwikplumbingoffice@gmail.com, candicejalba@gmail.com